The FCA has ruled that the insurer CPP and 13 other Banks mis-sold credit card insurance. This ruling will see approximatly seven million credit card holders recieve compensation for unnecessary insurance policies that were added to their monthly repayments.

This may also affect another 18 million credit card holders who renewed their credit cards between 2005 and 2011. The FCA ruled that CPP and the Banks sold these insurance policies that customers did not need and did not properly explain the product.

FCA agrees on compensation for mis-sold card insurance

It is the latest mis-selling scandal to hit Britain’s banks, which have been forced to increase their capital buffers partly because of huge compensation payments.

“Seven million customers, who between them bought and renewed about 23 million policies, will soon receive a letter from CPP giving more information on the process,” the FCA said in a statement on Thursday

“The involvement of the banks and credit card issuers reflects the fact that they introduced customers to CPP’s products and so must share responsibility for putting things right.”

Banks are still paying out compensation for mis-selling payment protection insurance (PPI), which so far has totalled well over 10 billion pounds.

The Financial Services Authority, which was replaced by the FCA in April, fined CPP 10.5 million pounds in November for mis-selling. Card protection insurance costs about 30 pounds a year, with identity protection about 80 pounds annually.

The FCA said customers were given misleading and unclear information about the policies and ended up buying protection they did not need.

The banks, credit card issuers and CPP have agreed to a “scheme of arrangement” which seeks to make processing claims simpler and easier, subject to High Court approval.

The banks and credit card issuers are Bank of Scotland, Barclays, Canada Square Operations, Capital One, Clydesdale Bank, Home Retail Group Insurance Services, HSBC, MBNA, Morgan Stanley, Nationwide, Santander, RBS and Tesco Personal Finance.

The FCA said the first payments were not due until spring 2014.

Original Article: uk.reuters.com/article


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Tim Capper reports on Financial Mis-Selling for Maple Leaf Financial. Our aim is to ensure you get honest advice and proper guidance to ensure a suitable recommendation can be made to pursue a financial claim


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Tim Capper

Bringing you financial news and information in plain english for Maple Leaf Financial. My aim is to help readers understand these often complex financial instruments.