News

Credit card complaints for contactless payments by customers

In the last week there has been a slew of articles about customers being charged twice due to contactless payment in Marks & Spencer and Pret a Mange. What seems to have occured is that when a contactless card comes within range of the terminal it charges the card – EVEN if you were paying

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Do i qualify as “non-sophisticated” for an Interst Rate Swap Claim?

The Financial Conduct Authority (FCA), previously the Financial Services Authority (FSA) has created a set of questions and answers to determine whether a customer who was sold an interest rate swap product qualifies as “non-sophisticated” and therefore eligible to make an interest rate swap claim. Please Note: If you feel that you fall within some

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Mis-sold interest rate swap flowchart – FCA yes/no question and answer for IRSA

Derivatives may be one of the most complicated financial investments on the market. The Financial Conduct Authority (FCA) has created a chart to help consumers, barristers and bureaucrats understand whether a potentially mis-sold Interest Rate swap Hedging Product (IRHP) can be reviewed. The Financial Conduct Authority (FCA) Interest Rate Flow Chart uses a flow diagram with

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Mis-sold Interest Rate Swaps to Small Businesses

As the global economy remains weak, there is more litigation over mis-sold interest rate swaps to small businesses. When a company starts to have financial problems, it might consider lawsuits to get back money from investments gone bad. It might be a desperate gamble but it is becoming more commonplace. Mis-sold interest rate swaps (IRSA)

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FCA Involved in RBS Interest Rate Swap Mis-selling Case

The new Financial Conduct Authority (FCA) has taken on an important test case concerning the mis-selling of Royal Bank of Scotland (RBS) interest rate swaps. A court has already sided with RBS. Now, the case has been moved to the Court of Appeals. With record low consumer confidence in banks, it is very important to

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