The question should be re-written; can you trust your bank, building society, broker or IFA? We have seen evidence that they are often out for themselves.

PPI Mis-Selling

The recent admission by High Street banks to a period of misselling of PPI has shown them to be untrustworthy. Don’t forget that this PPI battle has taken all the full weight of the British press, The Financial Ombudsman’s Service, The Financial Services Authority, the Office of Fair Trading the list goes on. It has also taken 8-10 years to get them to admit that what they had done was illegal and unethical and the incredible arrogance has shown through time and time again.

We deal with many lenders regarding PPI claims, several more helpful than others. Some of these lenders are genuinely helpful, others grudgingly so. A number of so called world class lenders do not even now provide details of breakdown of payments on credit cards or loans when it comes to payments made and interest charged on PPI premiums. When they do divulge information it conflicts with what they have told us previously. Are they hiding something? They certainly are. They hide the TRUE COST of PPI that the client has paid and are desperate not to let this get out to the public. We would suggest that members of the public search old documents from lenders and check the small details and the figure work for this sometimes secretly added poisonous PPI.

Often clients whom we have suggested this to have come back astounded to find lump sums of £3000-8— added onto their original loan documents. Then on top of this additional interest is added on top of that. The idea of the Payment Protection Insurance is that it would pay out in the event that you had to make a genuine claim for varying reasons. We in simple reasoning you are more likely to be unable to pay a larger amount with the PPI and interest added into it than a smaller amount without it added on? So the whole thing defeats itself from the start.

Looking back during the past few years many borrowers have tried to claim only to have been rejected and still have the burden of the extra amount within their repayment? When they complain to the so called caring banks staff they are ignored or pushed to one side, fobbed off etc. many people give up at this stage as depression and the futility of the saga gets the better of them. This is where we can help borrowers. Please contact us and we will share with you our experiences and the New Rules in place for getting your money back.

Can you trust your bank?

Can they ever be trusted again?<


PPI Claims News

PPI Claims are falling according to regulator

Complaints about PPI Claims have fallen for the first time in three years according to the Financial Conduct Authority (FCA). In the 1st half of 2013 1.8 million PPI complaints were recieved compared to 2.2 million PPI complaints recieved in the previous 6 month.

However reports like these need to be questioned based on figures reported previously from the FCA within the 1st half of the year.

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PPI Complaints to Cost the Banks an extra £400m in fees to FOS

Banks in the UK are set to be charges an extra £400m in fees by the Financial Ombudsman service (FOS) for dealing with PPI complaints. The FOS charges a standard fee of £550,00 per complaint regardless of whether the complaint is upheld against the financial insitution or not.

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FCA investigates Two Banks for mis handling PPI Claims

The FCA has confirmed that they are investigating two Banks for mis-handling PPI Claims. This comes after a report last week that the Financial Ombudsman (FOS) has seen an increase of PPI complaints being filed with them.

PPI complaints that are rejected by Banks are typically sent to the FOS for review. Our review of this last week pointed out that the FOS found that 8 out of 10 PPI complaints were upheld by the FOS. This has lead to the FCA stepping in to investigate the two main Banks that are rejecting valid PPI claims from customers.

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Tim Capper reports on Financial Mis-Selling for Maple Leaf Financial. Our aim is to ensure you get honest advice and proper guidance to ensure a suitable recommendation can be made to pursue a financial claim


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Tim Capper

Bringing you financial news and information in plain english for Maple Leaf Financial. My aim is to help readers understand these often complex financial instruments.