Maple Leaf Financial has been dealing with mis-sold financial products for consumers for the past 10yrs.  Maple Leaf Financial is based in the Midlands making it ideal to serve clients in the Midlands and the UK. Most of our clients had no idea there was a problem with their policies or investments before they spoke with us. You have nothing to lose by calling us to find out about your own financial arrangements.

Maple Leaf Financial will review your Financial Products and we will be happy to discuss your individual concerns and requirements

Free Phone:  0800 7747624


Types of Mis-Sold Financial Products

Maple leaf financial deal with a wide range of mis-sold financial products, some of the more typical products are :

Mis-sold Investments

  • Whole of Life Plans
  • Savings Plans
  • PEP’s
  • ISA’s
  • Life Policies for Inheritance Tax
  • Pension Mortgages
  • Income Protection Plans
  • Lump Sum Investments

Payment Protection Insurance (PPI Claims)

  • PPI Claims
  • PPI in IVA
  • Credit Card PPI Claims
  • Motor Vehicle PPI Claims
  • Household Purchase PPI Claims

Interest Rate Swap Claims (Swap Claims)

  • We have a specialist team of solicitors dedicated to dealing with the mis-selling of interest rate swap protection products by the banks. We are very happy to review these relatively complex arrangements and to claim compensation for our clients where appropriate.

Mis-Sold Business Products

    • Business Loan Claims – charges
    • Mis-sold Business insurance – Several types
    • Mis-sold Business Leases – Commercial vehicles, plant and machinery, printers, photocopiers
    • Genuine Tax Allowances on Commercial property

Mis-Sold Financial Products – Information

Mis-Sold Investments – click to expand [expand]

Mis Sold Investment Process

We will conduct an initial enquiry with you over the telephone to establish what kind of policies and investments you have and to obtain some background information. This will enable us to decide immediately whether the case is one we wish to investigate in more detail.

Having obtained an authority from you, we will then approach the product provider and any other relevant party for the information we need in order to review the case thoroughly. Once this has been received, we will decide whether we believe there are adequate grounds to raise a claim for compensation.

Where a claim is raised, we will determine the most appropriate grounds for claiming and then deal with the case until completion, challenging and contesting any findings we do not agree with. The claim will be escalated to the relevant authorities as appropriate and we will negotiate the best settlement we can achieve. We will carefully scrutinise loss calculations and settlement terms for accuracy and fairness.

Although we often use arguments based on our knowledge of legal duties and requirements, we do not enter into legal proceedings. However, our work does not prevent you from taking legal action after we have finished, should you wish to do so.

“All compensation payments are made direct to you, not to us.”


  • We operate on a No-Win No-Fee basis.
  • We make no upfront charges of any kind.
  • We take nothing from the existing value of your policies and investments.
  • Our fee is 25% of the compensation we are able to win and is charged when the compensation is paid to you.

Our fee structure enables you to take advantage of our service without costs or risk. It also ensures that our own interests and yours are directly linked and that we are motivated solely by achieving the best outcome we can for you

NB: Please note, that we have to protect our own position should the situation arise where a client cancels our agreement before the case is concluded. In such circumstances, we reserve the right to make a reasonable charge for the work we have done on the case up until cancellation.

Please complete our Investment mis-selling Questionnaire and we will be able to advice you if you have a complaint. This is an interactive form so that once the document is opened you will be able to complete all the details on screen and return by email. Alternatively, you can print and complete by hand. For further information please see our list of FAQ’s.

View Mis-Sold Investments

View Investement articles & information 


Mis-Sold Payment Protection Insurance – click to expand[expand]

Can I still claim if I no longer have the PPI policy?

Yes, even if the policy is no longer in place, and the loan or credit card has been repaid, if you feel you were mis-sold, you can still make a claim for compensation and a refund of the premiums paid. You might have had a loan and then consolidated this loan or other borrowings into a single new loan. You can make a claim on all the old loans not just the current loan.

Can I see examples of typical PPI claims?

Example A
Loan amount: £12,000
PPI Premium: £3,800
Interest Rate: 8.8%APR
Loan term: 60 months
Number of monthly payments made: 60
PPI Interest paid to date: £910
This claim would typically result in a refund of £4,710+ 8% statutory interest of £1,005*

Total claim: £5,715

Example B
Loan amount: £28,000
PPI Premium: £5360
Interest Rate: 7.55%APR
Loan term: 180 months
Number of monthly payments made: 72
PPI Interest paid to date: £3588
This claim would typically result in a refund of £3,588 + 8%

statutory interest of £946*+ the remaining PPI removed from the loan saving £5,382 in further payments.

Total claim:£9,916

* In some cases Statutory Interest may not be payable on your claim. These are very basic examples and there are many variables to take into account when assessing the amount of compensation due. Our PPI claims team is an expert at this and will ensure you get the correct compensation rightfully due to you.

How long does it take?

If it’s a ‘High Street’ lender then it will take approximately 60 days to offer although this will vary from Lender to Lender. If it goes to the Financial Ombudsman Service (FOS) then it may take 8-9 months.

Can’t I just cancel the PPI policy myself?

Yes of course you can. However, cancelling a single payment policy can be challenging as typically these policies offer very little in the way of a refund. The insurance company’s typical answer is that all the risk is in the early years and therefore the refund may be very small and disproportionate. Some companies will state that the only way to cancel the policy is to refinance and settle the current loan agreement with a new loan without PPI. Some of the lenders will also try and fob you off by telling you that you won’t get a new loan at the same interest rate and that the new one may be higher.

Can I do this myself?

Yes you can. It may be time-consuming and some claimants find the process intimidating. You will need to calculate all the premiums and interest yourself. When you use our service, we do all the work for you.

How much does it cost?

There are no upfront fees. We will charge you 25% plus VAT of any compensation recovered for you, including any money removed from your loan. You are entitled to a 14 day cooling off period on purchase of any of our services.

What is the service you provide?

We will work with you to ensure that you get the correct settlement or refund and any and all fair compensation that may be due to you as a result of mis-selling. We will deal directly with your provider, be it a bank or insurance company and neither we nor our specialist claims team will be fobbed off by them at any stage. If their offer is too low or derogatory and they won’t take us seriously we will challenge them on your behalf. There will be little required from yourself by way of input.

View PPI Claims

View PPI articles & information

Mis-Sold Investments – click to expand[expand]


Justifed Claims for Interest Rate Swaps – IRSA Claims

  • discrepancies between the underlying value of the loan and the interest rate swap, with customers being sold swaps which far exceed the term of their underlying borrowing, or where the notional amount of the swap is far in excess of the actual borrowing.
  • substantial discrepancy between the length of the loan facility and the length of the swap product.
  • customers being forced to continue with the interest rate hedges in order to maintain their current lending facility upon renewal.
  • banks failing to explain to their customers the extent of the exit or breakage costs of the swaps and failing to ensure that the derivative products offered meet the needs of the customers.
  • breaches by the banks of their duty of care to customers coupled with negligent  misrepresentations by the banks as to the nature or effect of the products sold.
  • failure by the banks to comply under the FSA Conduct of Business.

What is a Swap?

An interest rate swap is a type of financial transaction that occurs between two parties. Each party agrees to exchange future interest payments on specified assets with the other party. Agreements of this type are usually structured with a beginning and ending date, although the two parties can choose to leave the end date open if they like.

Structuring an interest rate swap involves the identification of specific interest bearing assets that each are owned in whole by each party. In addition, the interest generated by those assets must provide some perceived benefit to each party participating in the swap. Once the assets are identified and terms are worked out between the two parties, the swap can commence and continue for the period specified within the agreement’s terms and conditions.

What Can Be Accomplished With an Interest Rate Swap?

One of the more common strategies with an interest rate swap is to make an exchange that helps to minimize exposure for a certain period of time. At times, the goal is to use this approach to hedge against possible shifts in the economy that in turn has some effect on the average interest rate. For example, an investor may want to structure an exchange using an asset with a fixed rate of interest. He or she will search for another party who is willing to swap the interest on that fixed rate asset for one that carries a floating or variable rate of interest. This approach can often be practical if the LIBOR rate is expected to fluctuate significantly over the next several months.

In order for the swap to truly be successful, each party must benefit from the exchange. Along with helping to minimize exposure for a period of time, there is also the expectation that some sort of monetary gain will occur from the arrangement.

Example of Swapping Interest Rates

One of the easiest ways to understand interest rate swaps is to consider an example. Company A wants to loan funds, with the lending set with a fixed interest rate. Company B currently is able to manage loans at a fixed rate that is slightly lower than Company A. Company B can issue debt at its lower rate and then trade those obligations to Company A. Company A will then use variable or floating rate obligations as part of a swap with the fixed rate obligations issued by Company B.

If both parties have provided full disclosure about the particulars of the arrangement and they have agreed to use a standard for the floating rate, such as the LIBOR rate, then there is the chance for everyone to benefit. Both parties share the cost of the lending structures, something that helps to increase their net profits from the swap.

View Swap Claims

View Interest Rate Swap Articles

Maple Leaf Financial & Mis-Sold Financial products

The world has changed. People are waking up to what has happened here in the UK during the past 30 years. These days every high profile financial institution has to be wary about large scale potential claims for compensation. This means not only major banks and insurance companies but also high street stores issuing store cards and credit cards.

Our legal teams have tremendous depth of real life knowledge and exposure working both for and against large and small financial companies. Maple leaf financial has brought these teams together from different areas and all of them are dedicated perfectionists offering a first class service.

4 Sadlers Court
Oakham Office Park,
Oakham, Rutland
LE15 7GH
tel: 0800 7747624


Tim Capper reports on Financial Mis-Selling for Maple Leaf Financial. Our aim is to ensure you get honest advice and proper guidance to ensure a suitable recommendation can be made to pursue a financial claim

The Midlands, UK

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Tim Capper

Bringing you financial news and information in plain english for Maple Leaf Financial. My aim is to help readers understand these often complex financial instruments.